Overview

This Privacy Policy describes how and when New Temple Glassworks, LLC (“we” or “us“) collects, uses and shares your personal information (or personal data) when you visit our website.

If you do not agree with the terms of this Privacy Policy (this “Policy“), please do not use this website or disclose information to us.

We reserve the right to modify all or any portion of this Policy at any time.  We will provide notification of changes to this Policy via this website at least 30 days before the changes take effect.  You are responsible for reviewing this website periodically to ensure you are aware of modifications to this Policy.

This Policy does not apply to the practices of third parties who we do not own or control, but may link to from this site, including, but not limited to Etsy.com.  You can review the Privacy Policies of those sites to learn more about their practices.  We have no control, responsibility or liability for the content and activities of these third-parties.

What personal data we collect and why we collect it

We collect information from you when you visit our website, send us an email or text, or call us by telephone.  We collect this information to provide you with services, fulfill orders, and process payments.   We may collect personally identifiable information you voluntarily provide to us such as your first and last name, address, email address, phone number,  and payment information (such as a credit/debit card number).

We may contact you via any personally identifiable information you provide to us, in order to accomplish the above purposes.  With your consent we may also use your email address to provide you with additional information about our products and services.

When you visit this website, we reserve the right to automatically collect information about the visit including the date and time, your IP address, type of web browser, operating system, and which pages you visit.  In general, we would use this information to improve the website and the services we provide to you.

Cookies

This website may use cookies to collect information about how you use this website.  A “cookie” is a small text file sent from this website to your web browser.  You can disable use of cookies in your browser, but some portions of this website may not function properly if you do so.  We do not use cookies to track your activities beyond this website.

Who we share your data with

We may share the information you disclose to us.  Within our company, we limit access to this information to authorized individuals who have a need to know the information.   We may share your information with trusted third parties in order to provide services you request.  These may include Payment Processors and Shipping Services.

We reserve the right to share your personally identifiable information if required by law.  This includes, but is not limited to, responding to subpoenas, search warrants, court orders and other judicial and administrative requirements.  We may also share your personally identifiable information if we have a good faith belief such action is necessary to protect this website or other rights.

In the event of our merger, acquisition, sale or transfer of assets to another company, your personally identifiable information may be transferred as part of that transaction.

How long we retain your data

We will retain your personal information for as long as necessary to provide you with the products and services you have requested.   We may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and enforce agreements.  We generally keep your data for 5 years.

What rights you have over your data

You can can request that we erase any personal data we hold about you, to the extent that it is no longer in use. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  You may request that your information be deleted by writing to the company at 201 Webster Hwy, Temple, NH 03084.

Governing Law

This website is controlled, operated and administered entirely within the United States.  This Policy and the use of this website are governed by the laws of the state of New Hampshire.

Our contact information

If you have any questions about this Policy, please contact us at:

New Temple Glassworks, LLC

201 Webster Highway

Temple, NH 03084

or by email to:  glass-legal@newtempleglassworks.com